Digital ExcellenceWeb & Marketing Agency
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Legal & Transparency

Privacy Policy

Last updated: September 2026

1. Overview

At Digital Excellence (founded by Kartavya Agarwal, accessible at digitalexcellence.in), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or submit an enquiry.

2. Information We Collect

We only collect information necessary to discuss, plan, and deliver website design and development services. This includes:

  • Contact Information: Full name, phone/WhatsApp number, and email address.
  • Project Details: Business name, industry category, website goals, design preferences, timeline, and project notes.
  • Technical Telemetry: Standard non-identifying server telemetry including browser type, operating system, and timestamp of interaction.

3. How We Use Your Information

Your information is used strictly for:

  • Communicating with you regarding your website development project.
  • Preparing custom proposals, scope estimates, and delivery timelines.
  • Providing ongoing technical support and maintenance for contracted websites.

We never sell, rent, or trade your personal information with third parties for marketing or promotional purposes.

4. Data Storage and Security

All client enquiry submissions are transmitted over secure HTTPS encryption. We implement standard access controls, encrypted session tokens, and secure database authentication to prevent unauthorized data access, leakage, or tampering.

5. Your Rights

In accordance with applicable privacy regulations, including the Digital Personal Data Protection (DPDP) Act and GDPR guidelines, you have the right to request access to the personal data we hold about you, request corrections, or ask for your enquiry data to be permanently erased from our records.

6. Contact Information

If you have any questions or requests regarding this Privacy Policy or your personal information, you can reach out directly: